Chris Hamilton
I build and scale service delivery organizations that drive measurable business outcomes.
$1.2B managed services practice. $122M in customer savings. 100+ FTE teams across North America and Latin America. Two Fortune 500 companies. 20+ years.
Proof of Impact
Problems I Solve
Service Delivery at Scale
Your managed services operation needs structure, accountability, and results. I've led 111 FTEs across national contracts, managed $50MM in annual revenue with full P&L ownership, and built delivery frameworks that maintained SLA performance while reducing costs.
Revenue Growth & Cost Optimization
Your margins are under pressure and growth has stalled. I built an analytics practice from zero to $12M/year at 40-45% GP, delivered $122M in customer savings, and grew market share 7% in a year — outperforming the industry CAGR.
Modernizing Service Operations
Your service delivery model needs to evolve — cloud, AI, automation. I'm currently leading HP's cloud and software deployment strategy for North America, designing sandbox environments and learning programs that prepare teams for next-generation service delivery.
Building & Scaling Teams
Your organization needs a leader who can build trust fast and drive results immediately. HP promoted me from manager to practice head over 100+ FTEs in 3 months. I develop teams through structured mentorship, personal branding coaching, and a relentless focus on enabling people to succeed.
Currently Seeking My Next Leadership Role
I help enterprises scale service delivery and drive measurable operational outcomes. If your organization needs a leader who has done it at $1.2B scale, let's talk.